This is our story

Centratel Group Investments was founded in 2001 by Michael Aitken and Steven Dent. Centracell (sim-based LCR), Centravoice (PBX Distribution), Centrafin (asset-based finance), and Cignale (PBX sales, installation and service) were founded with a focus on offering hardware and services within the ICT sector of South Africa.

Centracom was founded in 2008 to consolidate all of Centratel Group Investment’s offerings and provide a solution to replace traditional LCR (Least Cost Routing) technologies through a cheaper and more efficient alternative – Voice over Internet Protocol known as VoIP.

Centracom’s Voice offering fell in line with changing technologies and international trends with the ability to identify these trends as a key character success trait of Michael and Steven. This, coupled with efficient service, led to Centracom being awarded with the ECN Reseller of the Year for 2009.

Centracom furthered this success through strict Channel integrity, transparency, innovation and ease of doing business, quickly establishing itself as one of the leading Voice Service Providers for ICT dealers in South Africa.

Centracom quickly grew from a Voice and associated hardware offering to a full Voice Service Provider, offering clients full Voice and PBX installation and maintenance services. This growth allowed Centracom to reposition itself as a Carrier of Carriers and offer its clients full network redundancy through 4 of South Africa’s leading Voice Networks, but, more importantly, allowed Centracom to pass on a very unique and beneficial price proposition to clients. This, as you can imagine, delighted them. In mid-2014, Centracom grew to a critical point, enabling it to purchase its own PortaOne soft switch. This expanded Centracom’s offering to include a Hosted PBX solution called Cloudcall.

This further allowed Centracom to act on its realisation that clients’ needs had evolved and that a complete and fully consolidated Voice, Data and Connectivity service was required. Centracom formed its Data and Connectivity division Centranet in September 2014 through the expertise of Willie Olivier, an innovative and experienced data & connectivity leader.

With this wealth of experience, technical expertise and a completely customer-centric approach to doing business, Centracom looks forward to making a difference in your life.

Our Partners

Testimonials

Ulrich Seats Testimonial

Johanita goes the extra mile to help with any problems we may encounter with our telephone system. She is like a breath of fresh air when it comes to problem solving and usually by the time I call her, knows exactly what the problem is and how to remedy the situation. Excellent service!

Alrentia Viktor
Ulrich Seats

Welch Allyn Testimonial

Thank you for the fantastic service that you provided throughout 2018, we look forward to working with you again in 2019.

Sante Coetzer
Welch Allyn

Tecovation Testimonial

Thank you so much for the great service! Please extend our gratuity to Renay and the team.

Dale Heger
Tecovation

Novacom Testimonial

I wanted to take this opportunity to compliment you on three members of your staff. Cara, Tarren and Lynette have been absolutely outstanding with regards to dealing with us and our client. The constant updates and progress reports kept us well informed and confident.  We have complete piece of mind that we have made the correct decision in dealing with your company.

Noel Nel
Novacom

Tourvest Testimonial

Please would you thank Solly, Lerato and Sabinah for their prompt and professional handling of my request for assistance with a problem we were experiencing with our Alcatel-Lucent telephone system. Your staff are a credit to your company.

Vivien Levesley
Tourvest

H2R Africa Testimonial

I just want to extend a thank you again to all of the guys assisting us with the moving of our Centracom and MetroFibre equipment on such short notice. Anton was brilliant and he did not leave us yesterday until he was sure we know how to handle the new system. The service was just excellent!

Christa van de Venter
H2R Africa

Herd of Creative Venues Testimonial

Elizabeth, I just wanted to thank you for your wonderful service. It has been a pleasure working with you in setting up my WiFi at the club and at home. Thanks again for the great service.

Mandy Labuschagne
Herd of Creative Venues

ESA Partner Testimonial

I would like to inform you that I am always extremely happy with the service that I get from Johanita and that she should be commended for this as a Job well done, she is a true asset to Centracom.

Simon Laws
ESA Partner

Centre for Sports Medicine and Orthopaedics Testimonial

I wish to convey our gratitude towards your technical team for their ongoing support at our Centre. Renay and Itumeleng is always available to assist if we have technical issues. A “down link” time is kept to a minimum with speedy resolution of problems and prompt improvements in cases of poor voice quality. We at the Centre appreciate the excellent service we received and are still receiving from your team.

Dr PH Laubscher
Centre for Sports Medicine and Orthopaedics

Getroud Met Rugby Testimonial

Everyone was here this morning and the switchover is complete! We finally have fantastic internet. Thank you so much for all you have done and always delivering exceptional services. We truly appreciate it.

Martin J Hutton
Getroud Met Rugby

GG Consulting Testimonial

Our client and I were both very impressed with the way Thato handled a serious outage at our client. The client stated quite emphatically her satisfaction with the report backs she received. The bar has been set high by Thato!

Peter Gillies
GG Consulting

SNC-Lavalin Testimonial

Sean went out of his way to accommodate me and I would recommend your company to everyone because of the service I received from him. People are always ready to complain but are not always ready to pass on a compliment, but he definitely deserves it.

Charmain Thornton
HR IR Officer
SNC-Lavalin
Our team